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Package Delivered

RETURNS & REFUNDS

Because we care!

 

YOGLECTIC LLC ("we" and "us") is the operator of (https://www.yoglectic.com) ("Website"). By placing an order through this Website you will be agreeing to the returns & refunds policy below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service. 

 

In the event you purchase through, or your order is being fulfilled by a third party, such as Amazon, the returns & refunds policies therein will be defined accordingly.


 

1. Returns & Refunds

1.1 Warranty Returns

YOGLECTIC, LLC will happily honor any valid warranty claims, provided a claim is submitted within 14 days of receipt of items via e-mail to yoglectic@gmail.com. Customers will be required to pre-pay the return shipping, however we will reimburse reasonable charges to you upon successful warranty claim. Upon return receipt of items for warranty claim, you can expect YOGLECTIC, LLC to process your warranty claim within 14 days.  

 

Once a warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)

1.2 Return Due To Change Of Mind

YOGLECTIC LLC will happily accept returns within 14 days of receipt of items via e-mail to yoglectic@gmail.com, provided that the product is in original, resalable condition. Please note that the outbound shipping cost is not refundable. Upon return receipt of items, you can expect YOGLECTIC, LLC to process your return within 14 days.

Returns or exchanges for items purchased on or fulfilled by Amazon or at another retailer must be processed in accordance with that retailer’s returns & exchanges policy.

All products offered on yoglectic.com are subject to this return and exchange policy in accordance to the terms and conditions set forth on this page. 

2. Customer service

For all customer service enquiries, please email us at yoglectic@gmail.com

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